Cancellation & Refund Policy
Last updated: February 23, 2025
1. No Cancellations
Once a payment is completed and the digital product is delivered, cancellations are not permitted.
2. Refund Policy
- We do not offer refunds for digital products, except in the following cases:
- ✅ Duplicate Payment – If you were accidentally charged twice for the same product, we will process a refund for the duplicate transaction.
- ✅ Technical Issues – If you are unable to access the purchased PDF due to a technical error (e.g., download failure), we will provide support. If the issue cannot be resolved, a refund may be considered.
- ✅ Incorrect Product Delivery – If you received the wrong PDF, we will correct the issue by providing the correct file. If necessary, a refund may be issued.
3. How to Request a Refund
- If you believe you qualify for a refund, please contact us at info@launchite.in or via our Contact page (/contact-us) with the following details:
- 📧 Your purchase email
- 🆔 Order/payment ID
- 📌 Issue details (e.g., duplicate charge, incorrect product, download issue, etc.)
- 🔹 Refund requests will be reviewed within 5-7 business days. If approved, refunds will be processed via the original payment method.
4. Download Limits & Support
- Each purchase allows 3 downloads.
- If you exceed the download limit, you can request an extension by contacting info@launchite.in with your purchase email.
- Support is available Monday to Saturday, 9 AM – 6 PM (IST).
Need Assistance?
If you need help, reach out via our Contact page (/contact-us) or email info@launchite.in.