launchite

Agentic AI Solutions

AI agents that finish the work.

Production-minded agents from Launchite — copilots, chat and voice, workflow automation, and multi-agent setups wired into WhatsApp, your site, and the tools you already use. Plain-language scope, human handoff, and care after go-live.

Web + WhatsApp

Channels

Human handoff

Safety

Weeks

Typical pilot

Within 1 hr

WhatsApp reply

Service overview

Agents wired into your real systems.

We build agents that answer from your docs, triage enquiries, update your CRM, and escalate to a person when needed — with clear limits so you can put them in front of customers. The hard part is not the model call; it is auth, data, and handoff. That is what we ship.

  • Scoped tools only
  • Weekly demos
  • Pilot before full go-live
  • One team to message

Problems we solve

What keeps your AI projects stuck.

01

POC chatbots that never survive first contact with real customers

02

LLM spend with no clear ROI per workflow

03

Hallucinations or data risk blocking rollout

04

Bots that only draft — they never take safe actions

05

Knowledge bases that go stale the day after launch

06

Your team still doing work an agent should handle

Our solutions

Five agent practice lines.

Every engagement is scoped with clear ownership, measurable outcomes, and the same care we bring to your website.

01

Personal AI Assistants

Triage email and WhatsApp, summarise threads, draft replies, and keep schedules tidy — wired to the tools you already open every day.

  • Inbox and calendar-aware drafting
  • Meeting notes and follow-up reminders
  • Doc and FAQ lookup for your own work
  • Escalation when something needs a human
Open page

02

Enterprise AI Agents

Internal agents that read your wiki or docs, answer employee questions safely, and file tickets in the systems you already run.

  • Answers grounded in your private corpus
  • Role-aware access where it matters
  • Ticket and CRM updates with audit-friendly logs
  • Clear policy on what the agent must never do
Open page

03

Chat & Voice Agents

Conversational agents across website chat, WhatsApp, and voice — with quality checks and human handoff when the request is tricky.

  • Website and WhatsApp entry points
  • Voice where your customers expect a call
  • Handoff to your team with full context
  • Monitoring so bad answers get fixed fast
Open page

04

Autonomous Workflow Agents

Longer-running agents that close routine tickets, run reconciliations, and execute multi-step ops with approval gates.

  • Multi-step flows with pause-for-approval
  • Idempotent actions so retries stay safe
  • Status you can see without opening a terminal
  • Scoped integrations to CRM, sheets, and ops tools
Open page

05

Multi-Agent Systems

Orchestrations where specialised agents collaborate — planner, researcher, executor, reviewer — with shared memory and a clear audit trail.

  • Split roles instead of one overloaded prompt
  • Shared context across agents
  • Reviewer steps before customer-facing output
  • Quoted only after we map the workflow
Open page

Capabilities

Vertical agents where they earn their keep.

Same engineering practice — adapted to the workflows and compliance posture each industry actually needs.

01

Knowledge & Research Agents

RAG over your private corpus with citations, hybrid retrieval, and re-indexing when your docs change.

Open page
02

E-commerce & Retail AI Agents

Product Q&A, order status, returns triage, and conversational commerce on site or WhatsApp.

Open page
03

Finance & FinTech AI Agents

Collections nudges, KYC ops support, reconciliation helpers, and advisory drafts with human sign-off.

Open page
04

Healthcare & MedTech Agents

Intake triage, appointment FAQs, and care-coordination helpers — never a substitute for clinical judgement.

Open page
05

Education & Learning Agents

Enrolment advising, content Q&A, tutoring assistants, and grading support with teacher oversight.

Open page

Development process

Triage. Pilot. Ship. Care.

01Week 1–2

Use-case triage

Map workflows to ROI, feasibility, and risk. Pick 1–2 that can move numbers in 90 days.

Exit · Scored pipeline

02Week 2–4

Agent design & checks

Tool surface, prompts, guardrails, and a graded example set drawn from real questions you get today.

Exit · Design signed off

03Week 4–8

Build with a pilot

Agent runs beside your team first — comparing answers and actions before customers rely on it alone.

Exit · Pilot confidence

04Ongoing

Handoff & care

Kill switch, simple logs, handoff rules, and monthly tuning when you message us with new cases.

Exit · Live in production

Key features

What ships by default in every engagement.

F·01

Human handoff

When the agent is unsure or the request is sensitive, your team gets the full thread — not a dead end.

F·02

Guardrails & policy

Scoped tools, blocked topics, and confirmation steps for actions that change customer data.

F·03

Doc-grounded answers

Answers tied to your approved PDFs, FAQs, and site content — not freeform guesswork.

F·04

WhatsApp & web channels

Meet customers where they already message you — site chat and WhatsApp as first-class entry points.

F·05

Audit-friendly logs

See what was asked, answered, and actioned so you can review quality without digging through dashboards.

F·06

Clear ownership

One Launchite contact for build, hosting of the agent surface, and updates after launch.

Technologies

The stack we ship in production.

Layer · 01

Models & channels

OpenAI
OpenAI
Google Gemini
Google Gemini
WhatsApp
WhatsApp

Layer · 02

Data & retrieval

PostgreSQL
PostgreSQL
Prisma
Prisma
Node.js
Node.js

Layer · 03

App & delivery

Next.js
Next.js
TypeScript
TypeScript
GitHub
GitHub

FAQs

The questions we hear most.

Ready to ship an agent?

Tell us the workflow on WhatsApp — we'll reply with a clear next step, usually within an hour on working days. Planning is free; you pay when scope and price are clear.